Austin "It" Personal HEPA Air Purifier- Filter Replacement

Austin Air’s filters and proprietary 360° air intake system make us superior.  Austin Air uses true medical grade HEPA filter paper, 60 square feet total, in their purifiers.  We also use Activated Carbon and Zeolite (780 cubic inches to be exact) which remove chemicals, gases and odors (HealthMate, and Bedroom Machine).  Our HealthMate Plus filter features Potassium Iodide Impregnated Carbon and Zeolite, which removes Volatile Organic Compounds (VOCs), formaldehyde, benzenes, chemicals, gases and odors.  Our Allergy Machine and Bedroom Machine both feature an advanced military carbon cloth (HEGA) placed inside the filter.  This provides an extremely large surface area for adsorption of chemicals, gases, viruses and bacteria.

Other companies have plastic products and/or use sprayed on paint, so their products emit harmful gases.  Austin Air's products are made of steel and have a powder coat paint, which is baked on.  This means that our purifiers do not off gas.

Austin Air's products have a high-velocity airflow, which creates a clean air pocket around the user. The 360° intake system draws air into all sides of the purifier and then passes it through the filter.  If you turn on an Austin Air cleaner next to a competitor’s unit, you can really feel the difference.  Austin Air purifiers clean the air in most bedrooms in less than 15 minutes.

Austin Air Cleaners use energy efficient PSC motors which means that running your purifier uses less energy than some light bulbs!

Austin Air offers a 30-day, no questions asked money back guarantee.  Your Austin Air purifier is warranted to be free from defects in material and workmanship for a period of 5-years from the date of purchase.  We also offer a 5-year pro-rated filter warranty, by far the most comprehensive in the industry.

Once you experience Austin Air cleaned air, you will agree that our products are superior.

All of Austin Air's filters have the same first two stages of filter as follows:

STAGE 1 – Large Particle Pre-filter. Removes particles easily seen by the naked eye (e.g. dust, hair and pet dander)

STAGE 2 – Medium Particle Pre-filter. Removes small to medium size particles (e.g. molds, spores and pollen)

The filters differ as identified below:

The Allergy Machine:

STAGE 3 – 60 sq. ft. of True Medical Grade HEPA. Removes 99.97% of all particles larger than 0.3 microns and 99% of all particles larger than 0.1 microns.

STAGE 4 – Military Grade HEGA Carbon Cloth. HEGA (High Efficiency Gas Arrestance), providing an extremely large surface area for adsorption of chemicals, gases, viruses and bacteria.

HealthMate:

STAGE 3 – Over 780 cubic inches of Activated Carbon and Zeolite. Removes chemicals, gases and odors.

STAGE 4 – 60 sq. ft. of True Medical Grade HEPA. Removes 99.97% of all particles larger than 0.3 microns and 99% of all particles larger than 0.1 microns.

HealthMate Plus:

STAGE 3 – Over 780 cubic inches of Activated Carbon, Potassium Iodide Impregnated Carbon and Zeolite. Removes Volatile Organic Compounds (VOCs), formaldehyde, benzenes, chemicals, gases and odors.

STAGE 4 – 60 sq. ft. of True Medical Grade HEPA. Removes 99.97% of all particles larger than 0.3 microns and 99% of all particles larger than 0.1 microns.

The Bedroom Machine:

STAGE 3 – Over 780 cubic inches of Activated Carbon and Zeolite Removes chemicals, gases and odors.

STAGE 4 – 60 sq. ft. of True Medical Grade HEPA. Removes 99.97% of all particles larger than 0.3 microns and 99% of all particles larger than 0.1 microns.

STAGE 5 – Military Grade HEGA Carbon Cloth. HEGA (High Efficiency Gas Arrestance), providing an extremely large surface area for adsorption of chemicals, gases, viruses and bacteria.

The HEPA (High Efficiency Particle Arresting) filter was developed by the U.S. Atomic Energy Commission to filter out sub-micron particles. All true medical grade HEPA is laser-tested and must remove a minimum of 99.97% of all particulate matter greater in size 0.3 microns. Austin Air’s HEPA filters also remove 99% of all particles larger than 0.1 microns. All Austin Air purifiers feature true medical grade HEPA filters.

Is there a warranty that comes with Austin Air purifier?

Yes, your Austin Air purifier is warranted to be free from defects in material and workmanship for a period of five (5) years from the date of purchase; provided your Austin air purifier was operated under normal residential use and that you have completed and returned your warranty registration to Austin Air Systems.

Austin Air also provides a five (5) year pro-rated filter warranty, by far the most comprehensive in the industry. This means if the filter lasts less than five years, Austin Air will discount the cost of a new filter based on the number of years the filter has been in use.   Rest assured, Austin Air filters are designed to last for an unprecedented 5 years under normal residential use.

There are two indications that your filter needs to be replaced:

An unpleasant odor coming from the unit means that the carbon in the filter is full and the filter needs to be replaced, and

Significantly reduced airflow coming from the unit means that the HEPA filter is full and the filter needs to be replaced.

Why would a filter to need to be replaced in less than five years?

Using an Austin Air purifier in an area that has increased levels of airborne pollutants may cause a filter to be replaced in less than five years.   Indoor areas with many pets, new carpeting, paint fumes, heavy smoking, urban pollution, photo studio, etc. all can diminish a filter’s life.

You can replace your filter with any filter type:  Allergy Machine, HealthMate, HealthMate Plus or Bedroom Machine

Both ends of the filter have a rubber sealing gasket going around it.  Because the filter is inserted while the machine is upside down, the end of the filter labeled “top/motor side” is placed label side down into the unit.  To ensure correct placement, one gasket is very close to the inner edge of the end cap, and the other is closer to the center.  The end with the gasket that is closer to the center is the end that goes in farthest from the motor.

Periodic (once per month) vacuuming of the four sides of the outside screen is recommended.  This is the only regular maintenance required for your purifier.

It can be placed anywhere in a room, including corners, but must be at least four (4) inches from the wall to give consistent effective results. The air cleaner should be placed in the bedroom at night with the door closed in order to produce the best personal results. The best room in the house to use a single machine is the bedroom.

The unit is designed to last a lifetime when properly maintained.  All of our purifiers feature a five-year mechanical warranty.  Should the unit fail outside of the warranty period, we have a repair program.  Please contact customer service at (800) 724-8403.   The filter is designed to last for five years under normal residential use.

Depending on the fan setting used, the noise level ranges from less than 50 to 62 decibels, or from the sound of a whisper to the sound of a normal conversation.